Chauffeur Drive Service

Posted on July 8, 2008. Filed under: Travel | Tags: , , |

Car Club In India

Car Club In India

Chauffeur Drive

What is the car makes available with Car Club?

Car Club operates all types of cars manufactured by various car making companies such as Honda, Toyota, Ford, General Motors(Chevrolet), Tata Motors , Maruti Suzuki, BMW etc. The make comprises of Hyundai Santro, Hyundai Getz, Ford Ikon, Ford Fiesta, Honda city, Honda Civic, Honda Accord, Toyota Corolla, Toyota Innova, Chevrolet Spark, Chevrolet Optra, Chevrolet Magnum, Tata Indigo, Skoda Octavia and BMW 523i.
 

What is the Fleet Size of Car Club?

Car Club operates about 600 Cars( as of 10th June 2008) in 13 cities ranging from Economy to Super Luxury cars.
 

What are the safety features in the car rented out by Car Club?

Car Club inducts and promotes the variants of different makes of cars fitted with ABS and Air Bags which ensures the safety of the travelers. All our cars are fitted with safety belts for all users, with a reminder tag to fasten them during the journey. Car Club cars also carry a first aid kit, battery torch and an umbrella for any eventualities.
 

What about Car Club Chauffeurs?

All the Car Club s are trained by Hubert Ebner, an Austrian company for Defensive Driving and all of them have been gone through the program of Driving Assessment and Skills Program (DASP).
All these Chauffeurs are industry experienced and are trained by internal Standard Operating Procedures. Their antecedents and reference checks are made before inducting into the system.
All these Chauffeurs are well versed with lanes and by-lanes of the city in which they are working and also speak English, Hindi apart from their local language.
All the Chauffeurs are smartly attired with Car Club uniform and are equipped with mobile phones for easy communication.
A weekly briefing about all our clients and basic training program is done by our Quality Assurance Managers in each city.
 

Which are all the cities where Car Club services are available?

Car Club services are available currently in the cities of Ahmedabad, Bangalore, Chandigarh, Chennai, Cochin, Coimbatore, Delhi, Gurgaon, Hyderabad, Kolkata, Mumbai, Noida and Pune.
Car Club would soon be driving into 16 more cities.
 

How can one make reservations?

There are three ways to make reservations
Website : www.carclub-rentals.com
Single Number : 44 171717
Email :contactus@carclub-rentals.com

 

What is the technology available with Car Club?

Car Club has an online reservations tool in place with a customer interface provided from its website. Once the contract is signed by the Corporate, a corporate login and password is provided to the client through which they can log into our reservations system.
One can make fresh reservations, modify the existing reservations and cancel the reservations as well.
E invoicing is a unique feature provided by Car Club – one can print their invoice after log into our system. Our VeriSign certified website enables one to make payment online for their invoices and for making advance reservations.
Our front end operations software generates automated email confirmations and SMS alerts on car details which will ensures the contact between the user and the Car Club Chauffeur.
 

Can one have centralized invoicing at one city?

This feature is available only for corporate customers wherein  they can use the car anywhere in the Car Club network and settle the invoice at their base city.
 

What kind of feedback mechanism is adopted by Car Club?

A feedback card is given to the users of Car Club after all the end rental. The Customers are requested by the Car Club Chauffeurs for feedback on the services. The feedback provided by the users is recorded in the system mandatorily. The customers can also send in their feedback to corporate@carclub-rentals.com
 

For More Visit : www.carlclub-rentals.com

CAll                : 44 171717

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